Description
Module 1: Foundations of Advanced Communication
- Understanding communication models
- Active listening skills
- Non-verbal communication
Module 2: Effective Communication Strategies
- Building trust and rapport
- Conflict resolution techniques
- Feedback and clarification methods
Module 3: Handling Complex Scenarios
- Communicating with patients with cognitive impairments
- End-of-life conversations
- Crisis communication
Module 4: Patient and Family Engagement
- Shared decision making
- Care planning and coordination
- Cultural sensitivity in communication
Module 5: Emotional and Psychological Aspects
- Managing caregiver stress
- Supporting patients’ emotional needs
- Self-care for caregivers
Module 6: Practical Applications and Case Studies
- Role-playing exercises
- Case studies analysis
- Peer feedback sessions
Assessment and Evaluation
- Knowledge checks (quizzes and assessments)
- Practical assignments
- Final project
Course Materials
- Textbook
- Supplementary articles
- Multimedia resources
Additional Resources
- Support groups
- Professional development opportunities
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